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Consumer Alert: Beware of Scammers Claiming They Are Calling From Attorney General’s Office

Newark

Scammers and con artists are continuing to pretend that they are calling or sending correspondence from the New Jersey Attorney General’s Office in attempts to defraud consumers or obtain personal information in order to commit identity theft, officials warned today. Recently, consumers have reported receiving scam phone calls from individuals pretending to be the Attorney General.

“The Attorney General’s Office does not call or mail consumers demanding immediate payment for allegedly overdue bills or unpaid fees. These unabashed scams are attempts by con artists to enrich themselves by creating a sense of fear and a false urgency so that victims will respond immediately and send money,” Acting Attorney General John J. Hoffman said.

In recent months, some consumers have reported that they received phony “arrest warrants” that demand payments, in addition to phone calls.

Advice for Consumers:

Though the details of each scam may differ, the goal is always to profit illegally at the victim’s expense – either through outright theft or through identity theft.

Consumers should never send money, give away their personal or financial information, or click on a link or attachment, without first taking the time to make sure the communication they received is valid.

Consumers should independently verify the information in an email, phone call, or letter. Use another source to find a separate phone number for the person or entity that supposedly made the communication, in order to verify whether it was genuine.

In government impostor scams, con artists will often demand secrecy, by demanding that the victim tell no one else about the payment. These criminals know that consumers are much more likely to become victims if they are prevented from discussing the scam with a friend or relative.

Additional Resources:

The Division of Consumer Affairs educates senior citizens and other New Jerseyans through outreach, such as:

The FedUp Handbook, also available in Spanish

Consumer Briefs on a variety of consumer protection topics.

The Division's "Cyber Safe NJ"includes important consumer protection information on "The Basics of Cyber Safety," "Preventing Identity Theft," and "Controlling Your Privacy."

Consumers who believe they have been cheated or scammed by a business, or suspect any other form of marketplace abuse, can file a complaint with the New Jersey Division of Consumer Affairs by visiting its website or by calling 1-800-242-5846 (toll free within New Jersey) or 973-504-6200.

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