By: Richard L. Smith
In a move to uphold the rights of individuals with disabilities, the U.S. Attorney's Office for the District of New Jersey has reached a settlement with Advanced ENT & Allergy, resolving claims that the medical practice discriminated against a prospective patient who is deaf and has low vision.
According to information released by the U.S. Department of Justice, the allegations focused on violations of the Americans with Disabilities Act (ADA). Advanced ENT & Allergy, which operates eleven offices across southern New Jersey, was found to have violated the ADA by refusing to provide in-person sign language interpreters when necessary for effective communication with deaf and low vision patients.
Instead, the practice exclusively relied on remote, screen-based interpretation services, even when patients' vision impairments made this form of communication inadequate.
The findings emerged from an investigation that included evidence gathered through the Department of Justice's Fair Housing Testing Program, according to official statements from federal officials.
The inquiry highlighted that the practice's refusal to provide appropriate accommodations could potentially prevent patients from accessing essential healthcare services.
As part of the settlement, Advanced ENT & Allergy has agreed to implement a non-discrimination policy ensuring individuals with disabilities receive equal access to its services.
Additionally, the practice will provide in-person interpretation services when necessary and conduct mandatory ADA compliance training for its staff.
Advanced ENT & Allergy is expected to merge with ENT and Allergy Associates, LLP, on January 1. The Justice Department clarified that ENT and Allergy Associates were not involved in the conduct leading to the complaint.
The ADA mandates that public accommodations, including medical practices, must provide individuals with disabilities full and equal access to services, facilities, and privileges. Those who believe they have experienced discrimination can file complaints with the Civil Rights Division of the U.S. Attorney's Office.